Your Privacy Our Responsibility

This Privacy Policy ("Policy") is published by wajaslot ("we", "platform", "wajaslot") and applies to all users who register an account, browse the website at wajaslot.one, or use any services provided by this platform.

In the context of this Policy, "personal information" means any data that can be used to identify an individual directly or indirectly, including but not limited to full name, identity card number (MyKad), mobile phone number, email address, financial information and account details.

"Processing" refers to any operation carried out on personal information including collection, storage, use, disclosure, transfer and deletion of data.

wajaslot collects your personal information through various channels when you interact with our platform. The categories of data we collect are as follows:

a) Account Registration Information

• Full name as per identity card (MyKad)
• Identity card number (MyKad) or passport number
• Date of birth (for age verification of 21 years and above)
• Active email address
• Mobile phone number registered in Malaysia
• Account password (stored in encrypted hash format)

b) Financial and Transaction Information

• E-wallet details (Touch 'n Go eWallet, associated mobile phone number)
• DuitNow account information (phone number or bank account number)
• Bank account information for FPX online banking transactions
• Crypto wallet address (for USDT, BTC, ETH deposits or withdrawals)
• Deposit and withdrawal history records

c) Usage and Technical Data

• Your device's IP address at the time of access
• Web browser type and device operating system
• Cookie and login session information
• Records of betting and game activity on the platform
• Timestamp of each session and interaction

d) Customer Support Information

• Contents of correspondence between you and our support team
• Live chat session records
• Complaints, feedback and requests you have submitted

Every piece of data we collect has a specific and legitimate purpose. We do not use your data beyond the scope set out below:

• Verifying your identity and age during account registration (21 years and above)
• Processing deposits and withdrawals through supported payment methods
• Fulfilling anti-money laundering (AML) and know your customer (KYC) obligations as required by international licensing bodies
• Providing effective customer support via live chat and email
• Sending account-related notifications such as transaction confirmations and security updates
• Detecting and preventing fraud, account abuse and unlawful activity
• Improving service quality based on aggregated usage patterns
• Complying with instructions from judicial authorities or regulators if lawfully ordered

In certain situations, wajaslot may need to share some of your information with selected third parties. We only do so when it is legally necessary and with appropriate safeguards in place:

• Payment Service Providers: Required details are shared with payment processors such as FPX gateways, e-wallet service providers and crypto exchanges solely to enable financial transactions to be processed.
• Game Providers: Username and session data are shared with game software providers such as PG Soft, Pragmatic Play, JILI and Spribe for game operation purposes only.
• Licensing Bodies and Regulators: Account information and transaction records may be submitted to international licensing authorities during official audits or investigations.
• Law Enforcement: We will disclose information when required by a valid court order or instructions from a competent authority.

All third parties that receive your data are bound by confidentiality agreements and must use that information only for the stated purposes.

wajaslot implements multiple layers of technical and organisational security measures to protect your personal information from unauthorised access, loss, alteration or unintended disclosure:

• 256-bit SSL/TLS encryption for all communications between your browser and our servers
• All passwords are stored in hashed form using strong cryptographic algorithms — no one at wajaslot can view your password in its original form
• Two-factor authentication (2FA) is available and encouraged for all accounts
• Continuous round-the-clock system security monitoring
• Strict internal access controls — only authorised staff may access customer data, and only for work purposes
• Regular penetration testing and security audits by independent parties
• Incident response procedures that are tested regularly

However, no security system can provide an absolute one hundred percent guarantee. You also play an important role in protecting your account — please keep your password confidential and do not share it with anyone.

wajaslot uses cookies and similar tracking technologies to ensure a smooth and secure experience on our platform. The following are the types of cookies we use:

Essential Cookies

These cookies are required for basic platform functions such as maintaining your login session and ensuring transaction security. They cannot be disabled without affecting platform functionality.

Analytics Cookies

We use analytics cookie data in aggregate form (without identifying individuals) to understand how users interact with the platform and for continuous improvement.

Preference Cookies

These cookies save your preferences such as language and display settings so you do not need to set them again each time you visit the platform.

You can manage cookie use through your web browser settings. Disabling certain cookies may affect some platform functions.

As a wajaslot platform user, you have the following rights regarding your personal information, in line with the Malaysian Personal Data Protection Act 2010 (PDPA) and relevant international standards:

• Right of Access: You have the right to request a copy of the personal information we hold about you.
• Right of Correction: You have the right to request correction of any information that is inaccurate or out of date.
• Right of Erasure: In certain circumstances, you may request that we delete your personal information, subject to record-keeping obligations set by law.
• Right to Restrict Processing: You may request that we limit how we use your data in certain circumstances.
• Right to Object: You may object to the processing of your personal data for certain purposes.
• Right to Data Portability: You have the right to receive your data in a machine-readable format for transfer to another provider.

To exercise any of the above rights, please contact our support team via 24/7 live chat or email at [email protected]. We will process your request within a reasonable period and will inform you of the outcome.

wajaslot retains your personal information for as long as your account is active or as long as it is needed for the purposes stated in this Policy. Specific retention periods are as follows:

• Active account information is retained for as long as your account has not been officially closed
• Financial transaction records are kept for the period required by international licensing requirements and industry best practices
• Session logs and game activity are kept for a defined period for security and dispute resolution purposes
• Customer support data is kept to assist in handling any complaints or claims that arise

When the retention period expires or when you successfully request data deletion, your information will be securely deleted or anonymised using methods that ensure it cannot be recovered.

As an online platform operating under international licensing, your data may be processed or stored on servers located outside Malaysia. Such transfers only occur when:

• The recipient country or region has a level of data protection equivalent to or higher than Malaysia
• Appropriate data transfer agreements have been signed with the receiving party
• The transfer is necessary for the delivery of services to you, such as processing payment transactions or providing online games

In all cross-border data transfer situations, we ensure that your information is protected to security standards equivalent to the measures we apply in Malaysia.

wajaslot reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technological developments, legal requirements or changes in our business operations.

If there are significant changes to this Policy, we will notify you through one or more of the following methods:

• A clear notice displayed on the wajaslot.one homepage
• A notification sent to your registered email address
• A notification message in your account upon your next login

Continued use of the wajaslot platform after the effective date of such changes will be considered your acceptance of the updated Policy. We encourage you to review this page periodically.

If you have any questions, concerns or requests regarding this Privacy Policy or wajaslot's management of your personal data, you may contact us through the following channels:

• 24/7 live chat within the platform — the fastest way to get a response
• Email: [email protected] — for more detailed written enquiries

Our qualified team will handle your privacy-related requests seriously and reply in Malay or English according to your preference.

This Privacy Policy is part of wajaslot's broader legal framework. Please also read our Terms and Conditions and Responsible Gambling Policy for a more complete understanding of our shared responsibilities.